Escalation management

With the EcoWebDesk Basic System

Health and safety is a complex field, but EcoWebDesk helps you stay on top of tasks and deadlines, making sure nothing slips through the cracks. How? Reminder and escalation management is about team members being automatically notified when deadlines are approaching.

With EcoWebDesk, reminders and escalation have never been easier.

Set up emails

  • Create rules for when, where, and how email notifications should be sent
  • Automate reminder and escalation emails completely
  • Choose to restrict access to internal employees only
  • Choose different notification settings for different EcoWebDesk modules
  • Set unique reminders for different types of deadline e.g. audits
  • Keep track of existing notification settings easily

Set the scope

Manage your schedule

  • Create flow charts for escalation and reminders using email templates
  • Send reminder emails days, weeks, or months before a deadline
  • Send urgent reminders on the day or time of the deadline
  • Send retrospective reminders about missed deadlines
  • Save recipient addresses for each type of email
  • Set your email rules and let EcoWebDesk handle the rest
  • Get your point across with clean, uncluttered email templates
  • Save recipients time by including links to relevant EcoWebDesk data sets in emails

Automate your workflow


Send your own emails

Automated reminders and escalation management can save huge amounts of time, but sometimes you just need to send a separate email concerning a specific task. With EcoWebDesk, just click and your email will automatically be filled out with all of the necessary information.

Try EcoWebDesk free for 14 days.

“If you know one module, you know all of them. EcoWebDesk is intuitively designed and that makes it easy to use. Once you know the structure of one module, you can easily navigate all others.”

Dr. Werner Wahlers, Quality Management & Technology, INEOS Phenol GmbH